1. Do your flags have tie ups?
Yes one removable rope ties in each corner, flags over 10 foot have one tie every 5 feet.
2. I have lost a rope tie can you send me one?
Yes No problem replacement rope ties are £1.00 each including postage.
3. I am having trouble getting my flag into a stadium stewards are asking to see a fire certificate.
All our flags since 2011 carry a label stating the fact that our flags have been sample tested for fire retardancy.
4. My flag has got beer on it and is looking a bit the worse for wear, can the flag be washed?
Yes certainly, just wash in a machine on a 40 degree delicate wash cycle, best to dry naturally by hanging, no need to iron people often e mail me to say how well our flags come up after washing….just like new!
5. What is the turnaround on a flag from receipt of order?
Not an easy one to answer, we have been known to get a flag delivered the next day but that has to be a really exceptional reason, depends really on the size and the amount of work some complex designs can take 5 weeks, but normally 10 to 15 days.
6. What is a popular size?
The three most common sizes are;
- 8 by 4 foot
- 10 by 5 foot
- 12 by 6 foot
I would say over the last 15 years we have made more 10 by 5 foot flags.
7. Do you supply a bag for the flag?
No we don’t feel there is a need for a flag bag, however if you really want one we can make you one but they are not free!
The old sport shops bags are ideal for carrying our flags.
8. I much rather deal with you face to face, do you have a shop?
Not a shop as such however you are welcome to have a look around just ring first so we can have a tidy up!
9. I live abroad do you send to foreign countries ?
Yes we do however we insist on using DHL or Fedex, we never use normal airmail…tends to take too long and packages get caught up in customs.
10. I have tried to use the designer but my computer skills are not good can I ring and tell you what I want.
Yes certainly just ring 01457 810007 or if you are really eager 07815 877531.
11. Can I fax my design to you?
What’s a fax? Sorry no We got rid of our fax machine a long time ago!
12. Can you send a picture of our flag before you dispatch.
Yes no problem just ask.
Got another question not answered here? Just contact us